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1310 11TH STREET SANTA MONICA, CA 90401 MapCall

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Ticket Info

Hours

Phone service is available Monday – Friday from noon to 6:00pm.

In-person sales are available directly at the box office three hours prior to each performance, but no earlier than 8:00am. Advance purchases are available in-person up until one hour prior to performance times.

Tickets are available to purchase 24 hours/day online.

Sales
All sales are final.  There are no refunds or cancellations.  Due to the live nature of performances, artists and program content are subject to change.  Monies from ticket exchanges are only valid within the current season.

Please see below for additonal ticket information including exchange elligibility, restrictions, and fees.

Refunds
Programs and artists are subject to change. Tickets are non-refundable with the exception of cancelled events. Processing fees are always non-refundable. 

Processing Fees
$4.00 per ticket.

Will Call
Ticket orders received less than 10 days prior to the performance held at Will Call, which opens three hours prior to curtain, but no earlier than 8:00am. Photo ID of original purchaser is required to pick up tickets at Will Call.

Exchanges
Up until 48 hours prior to the performance, exchanges are available for $5.00 per ticket and can be made on line, over the phone, or in person. Please click here for the web form.

Please note, ticket prices vary for each performance. If you exchange into a higher-priced performance, you will need to pay the difference in price; if you exchange into a lower-priced performance, the difference will be credited to your account and must be used for a performance within the current season. If the credit is not used in full by the end of the season, the balance will be donated to The Broad Stage.

Tickets are non-refundable except for cancelled events that are not rescheduled. Processing fees are not refundable.

Subscribers: Standard exchanges of series tickets only are free.
Members: All standard exchanges are free.

* Emergency Exchanges
Exchanges within 48 hours of a performance are permissible with a $15.00 per ticket exchange fee. Emergency exchanges are available until 3 hours prior to performance.

Ticket Donation
If you are unable to attend a performance for any reason, you may donate your tickets back to The Broad Stage. Tickets donated prior to the start of the show are considered a tax-deductible donation. Contact Patron Services via email, phone, or in person for details.

Credit Card Purchases Please note, for credit card purchases to The Broad Stage, the name “Madison Project” may appear on your statement.

Late Seating
Latecomers will be seated at the discretion of house management. Opportunities for late seating and seat location may be limited by the artist or nature of the performance. Please plan to arrive at least 30 minutes prior to performance time.

Student Tickets

Full-time college students are eligible for discount tickets to some Broad Stage performances. Click here for more information.

Children & Infants
The Broad Stage would like to encourage families to enjoy performances together, however, unless specified, most performances are not suitable for children under the age of 5. Each person, regardless of age, must have a ticket. Please inquire when purchasing your ticket about the age appropriateness of specific events, and consider The Broad Stage Family Programs for young children.

In consideration of other ticket holders, parents may be asked to remove their child/children if they are causing disruptions or are unable to sit quietly. There are monitors on all lobby levels on which the show can be viewed.

Pre-show Information
Program content, show length, cast changes, and more are made available for every performance in our “Know Before You Show” email. Please be sure to include your email address when you purchase so you don’t miss this important information.

You can also subscribe to our mailing list by selecting the “About” section of our “Explore” page. You can email us at info@thebroadstage.com to sign-up as well.

Seating Map
Click here to view a pdf of The Broad Stage seating map.