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Audience Services Associate, Concessions

The Concessions Department at The Broad Stage is dedicated to providing all patrons that attend a performance with an exceptional experience throughout their visit by offering phenomenal customer service and high quality food and beverage options. We stand with the Front of House and Patron Services departments as the face of the Broad Stage and we act as part of the primary contact point for patrons and guests.

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Audience Services Associate, Front of House

Having the highest volume of interactions with the majority of the public, the Front of House (FoH) team is a critical part to the success of all performances at The Broad Stage. Associates are responsible for welcoming patrons as they arrive, quickly assisting them as needed, and ensuring that they have a safe, inclusive and positive theater experience.

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Audience Services Associate, Patron Services

Patron Services Associates are the front line ambassadors for the Broad Stage. Using best practices in customer service and sales, they provide patrons with a positive experience while adhering to organizational policies and procedures.

In addition, Patron Services Associates assist with daily reporting and other administrative office tasks.

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Bookkeeper, Finance

Under the supervision of the Controller, the Bookkeeper processes/posts a variety of accounting transactions such as invoices, payments, and expenses in accordance with department procedures. The bookkeeper provides support to the Finance Department by maintaining accounting files, checking and verifying accounting data; entering data into Financial Edge and using the system to research questions and generate reports. Performs related general clerical duties.

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Coordinator, Development

The development coordinator is a key member of the development staff, responsible for supporting the goals and objectives of the development department. This position will communicate with donors, manage a variety of administrative tasks, and support development events and activities. In addition, this position is responsible for maintaining the CRM system, including gift entry and reporting.

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